Privacy Policy

Effective Date: November 13, 2025

1. Introduction

Vigil Electrical Solutions (“VES,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.veselectricdfw.com, contact us, or use our services.

We comply with applicable data protection and privacy laws in the United States, including the Texas Privacy Protection Act and related regulations, and follow best practices inspired by international standards such as the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide through our contact forms.
Project or Service Information: Details you provide about electrical service requests or inquiries.
Technical Data: Internet Protocol (IP) address, browser type, operating system, referral source, pages viewed, and time spent on our website.
Usage Data: Information about how you interact with our website and content.
Media: If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the website.

3. How We Collect Information

We collect information through:

Direct interactions: When you fill out a contact form, email us, or call our business.
Automated technologies: Cookies and similar tracking tools that collect technical data about how you browse our website.
Third parties: Analytics and spam detection services (for example, Google Analytics or built-in WordPress/Elementor tools).

4. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide electrical services.
Communicate with you about appointments, quotes, or ongoing projects.
Improve our website, services, and user experience.
Maintain security and prevent spam or fraudulent activity.
Comply with applicable legal or regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

5. Embedded Content from Other Websites

Pages on this website may include embedded content (e.g., videos, maps, or images). Embedded content from other websites behaves as if you visited those websites directly. These external websites may collect data, use cookies, and track your interaction with that content.

6. Legal Basis for Processing (GDPR Reference)

Although VES operates in the United States, if applicable under international law, our legal bases for processing data include:

Consent: You have given consent by submitting forms or contacting us.
Contractual necessity: Processing is necessary to fulfill your service request.
Legal obligation: We may process data to comply with legal or regulatory requirements.
Legitimate interest: We may process data to maintain and improve our services.

7. Data Sharing and Disclosure

We may share information with:

Service providers: Trusted vendors who help operate our website (e.g., hosting, analytics, spam filtering).
Legal authorities: If required by law or to protect our rights or property.
Business operations: In the event of a merger, acquisition, or business restructuring.

All third-party providers are required to keep your information secure and use it only for authorized purposes.

8. Data Security

We use appropriate technical and organizational safeguards to protect your personal data against unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time (if applicable).
Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us using the information below.

11. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and performance. You can control cookie settings through your browser preferences. Disabling cookies may affect your browsing experience.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their Privacy Policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Effective Date” above. Your continued use of our website after changes constitutes your acceptance of the revised Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Vigil Electrical Solutions
Email: support@veselectricdfw.com
Phone: 214-637-7713
Location: Dallas–Fort Worth, Texas